Why Shop at Cafe Supply?

100% NZ Owned & Operated

That’s right, we are 100% New Zealand owned and operated with our team based in our Tauranga warehouse and office where you can reach us by phone, email & live chat.

Order status updates

If you place an order with us you will be updated by email when your order is processed to the warehouse through to your order shipping out .

We Dispatch same day. (Large Kitchen Equipments and Bulk Orders may take 1-3 working days)

If you place your order Monday-Friday, and provided the item is in-stock and payment has been confirmed by us by 2pm, we should be able to ship your order out the same day. Orders placed during a weekend or public holiday will be processed the next business day.

We have 30 days return policy

If you changed your mind or made an incorrect choice about a product? We can offer 30 days return policy. All we require is that the product is unopened and the packaging is in its original new condition.

We provide Secure online shopping

Our payment gateway is guaranteed secure so you can shop in confidence. We use Strip, Amex, Apple pay, Shop Pay Payment Express as our payment gateway provider for all credit card transactions which offers the industry standard protection for absolute security & privacy.

Price match Guaranteed

If you see the lower price somewhere else, please contact us to about the price match. Also we benefit from our great supplier relationships and buying power to always offer you great deals.

Great customer service

We have a proven record of excellent support and service. We’re real people, ready to help via phone, email and offer a live chat service so you can instantly chat online with our staff with any questions you may have. If you are still not sure, please check out our customer feedback page to see what real customers have to say about us.